I'm running Mozilla firefox and Webroot AntiVirus and Spy Sweeper. I updated Webroot to the new version the other day and all of a sudden it seems like every thing I click on, even on facebook, TWW, etc, I'm getting huge pop-ups. Plus random words are underlined like links but I can hover over them and they are just ads, this mainly happens on TWW. I'd like to fix this but don't know what to do. I have the block pop-ups option checked off for Mozilla. Can someone help me? Thanks!
11/29/2010 8:21:57 PM
Starting with the basics; did you run updates, full virus scan, etc?If possible boot into safe mode and scan or if you have an extra PC the best route is boot the drive (as a secondary drive) in the second PC and scan it. The USB to SATA boxes help with this.Posting a log from HijackThis can also help locate the offender.
11/29/2010 9:01:51 PM
Safe Mode, ComboFix.
11/30/2010 9:59:45 AM
^this is good advice, although if possible you should try to download and run MalwareBytes first
11/30/2010 1:46:57 PM
^ & ^^ ++
11/30/2010 2:45:46 PM