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 Message Boards » » Symantec uninstall requires (unknown) password Page [1]  
Hurley
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got a laptop im trying to uninstall 2005 Synamtec Corporate ed. from, but the uninstall process requires a password to be entered, which is unknown.

Is there any way to circumvent this and continue? (and yes, the symantec had not been updated since 3/2005....)

9/2/2009 10:59:36 AM

ScHpEnXeL
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i assume you aren't logged in as administrator?

try going to safe mode, login as administrator and uninstall from there

9/2/2009 11:00:33 AM

Grandmaster
All American
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Let me find the cleanwipe utility on my flash drive for you.

9/2/2009 11:03:22 AM

GKMatt
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try symantec as the password

[Edited on September 2, 2009 at 11:08 AM. Reason : ]

9/2/2009 11:08:46 AM

Grandmaster
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ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

use this.

9/2/2009 11:10:10 AM

Hurley
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schp: I have administrator privileges

^i'll try that, thanks-

9/2/2009 11:13:12 AM

ScHpEnXeL
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having those privs is not always equal to being logged in as administrator

but, that link is a better way to take care of it

9/2/2009 11:17:00 AM

Hurley
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ah, i see


password was symantec

9/2/2009 11:35:48 AM

synapse
play so hard
60939 Posts
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yeah whenever ive encountered that before, the password has been symantec bc most sysadmins are too lazy to change it

9/2/2009 11:37:13 AM

DeltaBeta
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I changed it.

9/2/2009 2:20:17 PM

smoothcrim
Universal Magnetic!
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this has to be lamest security I've ever seen by symantec. pro tip: if you kill the msiexec.exe process created by the admin account you're logged in as, the password prompt goes away and the uninstall keeps on truckin

9/2/2009 2:39:40 PM

synapse
play so hard
60939 Posts
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you gotta have a default password right?

9/2/2009 2:49:54 PM

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