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 Message Boards » » how would you rate SECU's online BillPay service? Page [1]  
BigMan157
no u
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is it worth a damn?

3/16/2009 9:30:48 PM

qntmfred
retired
40726 Posts
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don't use it. their whole online banking seems to be a generation or so behind most bigger companies

3/16/2009 9:32:20 PM

HaLo
All American
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probably not. a large bank will offer a much better online billpay service if that's your primary criteria

3/16/2009 9:34:11 PM

Hoffmaster
01110110111101
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^ Its nice that you gave your opinion though you have obviously not used SECU's billpay. I use SECU's bill pay. I have never used another banking system but SECU's system works fine for me. I only use it for bills that can't be paid online. Basically, you fill out a form with the info that would normally be on a check and schedule when you would like the check mailed out. NCSECU cuts the check and mails it for you free of charge. I think its a pretty cool setup.

3/16/2009 9:47:47 PM

BigMan157
no u
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i'm trying to determine if it's worth keeping my other bank set up for the better online component

3/16/2009 9:51:38 PM

HaLo
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that's exactly what I guessed it would be. in which case it is exactly average. CFCU offers the exact same billpay, so do a lot of other banks. they'll printout a check and send it out for you.

there are better online billpay services, primarily from large national banks because they have the resources to deliver a better product.

if ^^ that's all your looking for the SECU is fine for you.

bank of america offers billpay plus ebills, the bills are delivered directly to my BOA online account, I click pay and the bill is complete. i only get 1 bill delivered and its my local trash bill. it's great

[Edited on March 16, 2009 at 9:54 PM. Reason : ^s]

3/16/2009 9:53:43 PM

synapse
play so hard
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are all the other billpay services free?

cause that's what i dig about secu's service...and it's pretty decent i think....you can do reoccurring payments and all that


their online banking is a little lacking in some areas, but their money market rates, [arm] mortgage rates, and lack of ass-raping fees more than make up for it

3/16/2009 9:57:17 PM

qntmfred
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wachovia's is free. and it has the e-bill feature too

3/16/2009 9:59:18 PM

HaLo
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i certainly wouldn't pay for online billpay.

most are free

i know CFCU's is, as is Bank of America's; Wachovia's used to be, i'd assume it still is

3/16/2009 9:59:39 PM

evan
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the only thing i really didn't like about SECU's online banking was that i couldn't see pending authorizations on my debit card

they implemented that a few months ago and i couldn't be happer.

yes, it isn't the prettiest interface in the world, but it works and isn't massive.

3/16/2009 10:20:58 PM

Str8BacardiL
************
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yeah secu added pending authorizations and a wap version of their site for phone acess

could not ask for anything more

3/16/2009 10:30:09 PM

ambrosia1231
eeeeeeeeeevil
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Those of you using ebill...do you read your bills?

It sounds like you all are trying to make paying the bills as quick and simple as possible, and maybe eliminating a very important step.

Not that I know people who make this same mistake

3/16/2009 10:57:45 PM

qntmfred
retired
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i don't scrutinize my bills as much as i used it. i know roughly how much each bill should be (if it's not fixed in the first place) so if it doesn't look suspicious, i pay the thing and move on

3/16/2009 10:59:54 PM

msb2ncsu
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Just a note, the vast majority of BillPay payments are not physical checks but direct electronic transfer to the payee.

3/17/2009 12:05:22 AM

Ernie
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I don't know about other banks, but SECU sends out thousands of paper checks every day.

3/17/2009 1:03:00 AM

HaLo
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utility bills I don't read unless they seem high. for instance the one month I got a $100 cell phone bill, when it's typically been $80, i logged into verizon to see what's up. BOA even includes the last 6 payments to the bill provider so you can judge against historical data

our main CC is one of the few that isn't an actual ebill so I get a paper bill and I can review that. after 3.5 years, I know roughly what legit numbers are for each bill

i certainly don't scrutinize each one like some do

i just wish BOA would offer home deposit of checks so I would never have to go to the bank

[Edited on March 17, 2009 at 1:44 AM. Reason : .]

3/17/2009 1:43:27 AM

Nighthawk
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^^SECU has many of the bigger companies on an Electronic setup, so they are billed much faster. Any smaller companies you want to make payment to will be in the form of a standard check. I get a few at my part-time job for internet payments and its a slightly larger than average check. But your big companies like Sprint, Dominion, etc. are going to be on electronic check.

3/17/2009 8:07:28 AM

DeputyDog
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Yes any bill I can't do online I use SECU bill pay system. Its worked flawless so far.

3/17/2009 9:10:36 AM

Senez
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can you set up a billpay using SECU to a person rather than a company?

if I wanted to cut a check to someone for $50 / mo., could I set that up in the system?

3/17/2009 9:31:21 AM

DeltaBeta
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Yes.

3/17/2009 10:35:15 AM

Ernie
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Quote :
"SECU has many of the bigger companies on an Electronic setup, so they are billed much faster. Any smaller companies you want to make payment to will be in the form of a standard check."


Yeah, I was just responding to the guy who said the vast majority are electronic, which isn't true. Not that it really matters.

3/17/2009 12:45:59 PM

msb2ncsu
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^ I have 10 BillPays that I regularly and only one is still a check.

I've moved to having most of my bills charged to my Costco AmEx card for the extra rebate (can't beat free money for something you were going to do anyways). Of course I have to payoff around $3,000 each month in one lump sum but that $400-$500 rebate sure is nice.

3/18/2009 12:14:48 AM

Ernie
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I'm not trying to be a dick over something as dumb as this conversation. I worked at SECU. Part of my job was to take the checks to the post office every day. There are thousands of them.

3/18/2009 12:35:24 AM

HaLo
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no doubt there are thousands of checks that are mailed out each day, but what percentage is that of their whole operation? my guess is probably close to only 10%

3/18/2009 12:49:24 AM

Ernie
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I really don't know, electronic BillPay wasn't my department. If I had to put a number on it, I'd say it's closer to 50%. I haven't worked there in about a year and I only use BillPay for a few things a month, so I may be entirely wrong.

3/18/2009 12:59:52 AM

 Message Boards » The Lounge » how would you rate SECU's online BillPay service? Page [1]  
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