we're trying to install this on a brand new vaio laptop with a dc 2g processor and 1g of ram. it won't run properly, it crashes every time... i don't have the laptop in front of me right now, so i don't know how powerful the video is, but it plays pretty much all of the other games we have without any lagging or crashing. should we try reinstalling it, or not waste our time?

11/27/2007 12:17:59 PM

one way to know if its the cd is to try and burn a copy of it onto a blank cd-r....then if it works you can go ahead and install it, if it doesnt work you should call the customer service or return it to the store and be like the cd didnt work

11/27/2007 12:25:06 PM

^ most likely the copy protection schemes would prevent that from working


^^ Does it crash during installation, while playing the game, after installation when you try to run it, etc...?

I'd start by trying to reinstall. The game might not have installed properly. Also, make sure ALL your hardware drivers are up to date.

11/27/2007 12:28:04 PM

shit i doubt it

i know i've copied many a cd with nero and had the software work

i just realized this was a game and not a some type of mapping software...either way it might just be a defective cd...only other thing i could think of would be if her system cant handle it but i doubt that

11/27/2007 12:30:08 PM

she exists!
does the game list any kind of stack trace when it crashes? you know one of those phone home the error type deals? anything in the event log?

11/27/2007 12:37:30 PM

it appeared to install okay, it went ahead to the registration, then when the game starts up, it crashes. un/install it is... thanks guys.

11/27/2007 5:02:13 PM

Like stated above, you need to make sure your graphics drivers are up to date ... that will be a prime reason for the crash you're experiencing.

That or a graphics card not powerful enough, but ... you'd THINK they'd program some exception to handle that and let you know what the problem is ... then again, it is EA. Piss poor quality testing before release.

11/27/2007 6:00:09 PM

durrr... he had the laptop on power-saver while trying to play, someone had changed the power settings and we didn't notice. thanks

11/28/2007 11:38:02 AM