So i signed up for service, clicked the earliest day/time for them to come, ive been billed the first month of the service, how likely is it that they actually come on that day and time?
or do i need to call and be a bitch about it?

9/27/2007 11:08:19 AM

bitch about what?

did they not show up?

9/27/2007 11:13:53 AM

they still got 40 min tech. to show up until the time frame i signed up for, but there have been a decent amount of times where they dont end up showing for multiple days.

9/27/2007 11:21:32 AM

wellll by federal law they owe you money every time they don't show up. bring that to their attn, and i'm guessing they'll show up on time the next time.

9/27/2007 11:22:41 AM

yeah if they dont show up you get some $$$

and i've had them not show up before

9/27/2007 11:25:02 AM

So you're asking if you should call and complain now in the event that they don't show up for an appointment scheduled in the future?

[Edited on September 27, 2007 at 11:29 AM. Reason : t]

9/27/2007 11:29:20 AM

in the event that they dont show up within the next 20 min, thus not following the time frame i signed up for..what happens next essentially and how quick will their response time be to it (ie later today, tomorrow, 3 days?)

9/27/2007 11:38:35 AM

why did you get a truck roll?

you could have just gone down to the office on atlantic ave. and gotten the equipment yourself the same day.

9/27/2007 11:42:42 AM

k i'll say it


call them

9/27/2007 11:44:46 AM

yeah, calling helps


i did this once, and found out they scheduled (wrongly on their part) for two weeks later.

i got 2 months free cable out of that

and they showed up the next day

9/27/2007 11:48:55 AM