so we ordered a bunch of laptops on 8/2. they immediately got a expected ship date of 8/17. no big deal, they usually put a ship date way out there so you're pleased when they ship in a week.

then is said 8/21. then, 8/24 and then 8/29. 27 days is way farther out than usual.

a few of them showed up a week ago, but the rest have had the ship date pushed back to 9/5.

that's insane. our business account rep says there's some production problem with high end lcd's and that's what the holdup is. supposedly "michael dell has gotten involved."

we're going to think twice about going with them in the future if they can't ship things in a reasonable amount of time.

[/ frust-rant]

8/30/2007 10:08:21 AM

the shortage has been documented for some time now.

8/30/2007 10:09:00 AM

http://news.google.com/news?q=dell+delays

8/30/2007 10:12:00 AM

yeah i've known for a while now

but i didn't know on august 2nd. we had just ordered several a week or two before and they showed up with a quickness

although all the info i found concerns the colored insipirons and the XPS line. nothing on D series...

[Edited on August 30, 2007 at 10:14 AM. Reason : *]

8/30/2007 10:14:04 AM

Quote :

"supposedly "michael dell has gotten involved.""

Just caught that ... so uh, does that mean he's down on the production line slapping parts together, or uh ... yelling at or firing someone? Interesting comment for them to make.

8/30/2007 10:16:59 AM

should have ordered from lenovo

we called several times confusing the shit out of them while ordering a while back and got a free fucking laptop by accident

8/30/2007 10:51:22 AM

yeah i guess that means he's out in the factory wherever their lcd's are made soldering connectors or something

8/30/2007 11:44:34 AM

Quote :

"we called several times confusing the shit out of them while ordering a while back and got a free fucking laptop by accident "

i'm all for the use of the word fuck anywhere possible...but i don't see the point of it here. is it being used to express excitement, surprise?

8/30/2007 12:37:52 PM

Lenovo was out of T60p's awhile back. You should accept this sort of thing happens and next time make sure your batch orders don't go to only one vendor.

8/30/2007 12:39:39 PM

each time a batch is ordered they all have to be identical

they have usually been dells and up to this point we have not had any problems

8/30/2007 12:55:46 PM

Quote :

"express excitement, surprise?"

complete shock. It even had a warranty - we were just never billed for it.

8/30/2007 1:31:33 PM

and of course you considered it beneath yourself to return it.

8/30/2007 1:33:22 PM

The bulk of our orders from Dell are desktops, but we also buy all of our laptops, projectors, and printers from them. No complaints so far. Got a big shipment of desktops dropped in an hour today.

8/30/2007 1:54:17 PM

^^ On the contrary, I considered it something only a much better person than I would do.

ram went bad in it a few weeks ago anyway - so i guess that was karma

[Edited on August 30, 2007 at 5:43 PM. Reason : ]

8/30/2007 5:43:09 PM

dell

8/30/2007 6:10:57 PM

Quote :

"Lenovo was out of T60p's awhile back. You should accept this sort of thing happens and next time make sure your batch orders don't go to only one vendor."

Enjoy supporting your mixed bag of machines there. When making big orders of machines that you have to do lifecycle support for, it's a LOT easier when they're all the same.

8/30/2007 7:17:57 PM

We have a shipment of Dell laptops and Gateway tablets that were both supposedly held up by the LCD issue. The Dells arrived late last week but we have not heard anything on the Gateways as of yet.

8/30/2007 7:24:11 PM

Quote :

"ram went bad in it a few weeks ago anyway - so i guess that was karma"

more like that was a lenovo

8/30/2007 9:14:51 PM

all dell's shit is made in korea.

8/30/2007 9:20:19 PM

^^ Eh consumer reports' reliability numbers favored Lenovo laptops over Dell last I saw. Actually it was over all other main stream laptop manufacturers, but maybe they've slipped some since 2006.

[Edited on August 30, 2007 at 10:26 PM. Reason : ]

8/30/2007 10:26:09 PM