These assholes sold me an Eclipse last June. They knocked another $1000 off because it was broken into on the Toyota lot and the stereo was stolen, so they replaced it with an Alpine one. Agreed on a price of $15k for my 03 Eclipse GT, only 28,000 miles. Anyways, so the window trim has crow bar marks on it and the door needs to be jacked up about an inch so the window will set right. Oh yeah, and the first two weeks I had my car, broken glass would fall out of the passenger side door everytime you slammed it. They defintely did a good job fixing the window. Anyways, so they wrote us a "We Owe You" to get that stuff fixed, and are now saying that the terms were through the end of 2005, which is stated NOWHERE on the signed agreement. So not only will they not fix it, but we wanted to trade the Eclipse in on another car, and now they're saying they'll only give us $9,000 for it! There's nothing wrong with it, it just has 42,000 miles now! Our mechanic said we could probably sell it to someone else ofr $12,000.

Well, anyways, I'm done complaining. Just don't ever buy a car from them. A lot of my friends have bought cars there, too, and are getting shafted in one way or another.

2/22/2006 3:22:50 PM

well there is your problem . . . your buying a mitsu at a toyo dealership


hmph . . and 18yr old freshman complaining about a new car that mommy and daddy prolly bought for her.

[Edited on February 22, 2006 at 3:26 PM. Reason : ]

2/22/2006 3:24:25 PM

that sucks

he seems like such a nice guy on the commercials

2/22/2006 3:25:10 PM

Yeah, he is really cheezy. Apparently, he is the head honcho of Toyota dealers on the East Coast and is a bazillionaire from his dealers in Miami. He goes to Miami to shoot all those dumb commercials, and he used to have a talk show down there. In the lobby, there's a picture of him and some of his famous guests like...Vanilla Ice. And some Latino bands...

And actually, my parents made the down payment and I work 25 hours a week. I make my own car payments and credit card payments, thanks very much.

[Edited on February 22, 2006 at 3:28 PM. Reason : refuting something]

2/22/2006 3:26:55 PM

Just based on his commercials, it's obvious that he's a stereotypical sleazy car salesman, and that I'd never buy a car from there.

2/22/2006 3:27:17 PM

Me must die.

2/22/2006 3:29:02 PM

Monica Laliberte would eat this shit up (them fixing the car that is...not the trade-in price...you'll always get plenty less $$$ with a trade in than selling it on your own, all you/mom/dad/etc. can do is negotiate).
http://www.wral.com/money/729085/detail.html

[Edited on February 22, 2006 at 3:31 PM. Reason : .]

2/22/2006 3:30:18 PM

You know who gets my goat? That Toyota selling jackass who thinks that saving me PENNIES on a TRUCK is doing me a damn favor. I want to save pennies when I buy gum, not automobiles. If I weren't boycotting him (it's been effective) I'd go buy a car and make the down payment in pennies.

Abraham Lincoln would be ashamed.

2/22/2006 3:33:07 PM

HHHHHHHEEEEEEEEEENNNNNNNNNNDDDDDDDDDDRRRRRRRRRRRRRRIIIIIIIIIIXXXXXXXXXX

I LIKE IT LIKE THAT

2/22/2006 3:34:33 PM

Toyota of Dweeerhum!

2/22/2006 3:35:44 PM

I WANT A MARK JACOBSON BOBBLE-HEAD DOLL!!!!!!!1

2/22/2006 3:39:57 PM

Quote :

"Anyways, so the window trim has crow bar marks on it and the door needs to be jacked up about an inch so the window will set right. Oh yeah, and the first two weeks I had my car, broken glass would fall out of the passenger side door everytime you slammed it. "

Wait a minute, you signed all the paperwork and didnt' realize the car was doing this? There's your mistake right there. Did you not also realize that Eclipses don't hold their value at all? $9,000 sounds right to me, at least for a trade-in. The new generation of Eclipses is out and that increases your depreciation even more.

There are victims, and then there are volunteers... caveat emptor

[Edited on February 22, 2006 at 3:45 PM. Reason : .]

2/22/2006 3:41:49 PM

write a letter stating the issue, include all relevant info (i.e. the we owe you doc, pics, etc) as attachments. send it to toyota usa, his dealorship, the BBB, and for giggles a local newspaper (don't expect it to be printed but the purpose is to let the toyota guy know that you aren't happy and you want people to know). stick with facts and be tactful but firm.

your main point of attack should be the we owe you not having an expiration date on it btw.

this works. we've used this approach on numerous occasions - got $3000 back from our real estate agent for lying, several plane tickets for poor service, etc.

[Edited on February 22, 2006 at 3:43 PM. Reason : er]

2/22/2006 3:42:42 PM

The title of this thread cracks me up

2/22/2006 3:43:39 PM

5 ON YOUR SIDE!!!

2/22/2006 3:45:07 PM

writing a letter will work, if you do it to the right people. I always hand-write any complaint letter, it increases the effect

2/22/2006 3:46:56 PM

disagree. you want to come across as professional as possible. it is the only time where my husband actually uses his title (phd). we have a standard template - proper business header, whatnot. of course always sign personally. never failed us.

[Edited on February 22, 2006 at 3:51 PM. Reason : unless you are writing on business stationary - that'd be my only exception. notebook - NEVER.]

2/22/2006 3:50:46 PM

Quote :

"my parents made the down payment"

then quit whining.

/thread

Quote :

"I always hand-write any complaint letter, it increases the effect"

yes, it increases the crazy psycho effect, but that's about all.

[Edited on February 22, 2006 at 3:52 PM. Reason : s]

2/22/2006 3:51:21 PM

Oh, we knew the stuff was wrong with the car. Well, not that glass would be falling out of the door when you shut it. But they signed an agreement saying they'd fix it and they never did.

Anyways, I want a new Jetta GLI.

[Edited on February 22, 2006 at 3:55 PM. Reason : ]

2/22/2006 3:53:28 PM

If you put around 20,000 miles on it, obviously it didn't bother you too much. Why on earth would you buy a fucked up car for 15,000 in the first place?

^and don't we all want a new car miss whiney?

[Edited on February 22, 2006 at 3:56 PM. Reason : meh]

2/22/2006 3:53:46 PM

Oh look, Matthew trolling a lounge thread again.

2/22/2006 3:54:54 PM

Quote :

"yes, it increases the crazy psycho effect, but that's about all. "

ding ding ding

2/22/2006 3:57:09 PM

and we all want rims with the keys
but it was an afterthought
maybe you'd try to avenge me
but i was like "nah"

2/22/2006 3:57:47 PM

^^ meh, that's how my Grandma always does it, and she never lets anybody get away with fucking her over. I can see how it could come across as kinda psycho to some people. It would all depend on the content of the letter.

2/22/2006 4:08:28 PM

Mark Jacobson toyota gave me a free engine rebuild (Including installation)........ On a 310,000 mile minivan.

I have nothing negative to say about them as a result of this.

[Edited on February 22, 2006 at 4:10 PM. Reason : lol, this isn't to say that I like Mr. Jacobson specifically.]

2/22/2006 4:09:39 PM

So the car was vandalized & you only got them to take off 1000 for it? Without it being vandalize, the dealer would have take one-two thousand off without thinking twice. I assure you, that you could have easily gotten 3-4k off.

And yes, you obviously didn't think that much of the problems that you drove it for so long.... You always should have gotten the problems taken care off before picking up the car.

2/22/2006 4:15:30 PM

Marc Jacobson delivered the funniest speech on hard-selling a Wendy's Spicy Chicken Combo I have ever seen.

2/22/2006 4:51:13 PM

Quote :

"You always should have gotten the problems taken care off before picking up the car."

either take an english class or learn to type.

2/22/2006 5:03:35 PM

For All the Right Reasons

2/22/2006 5:43:48 PM

If you had seen one their commercial on TV and you still went to buy a car from them, I don't pity you.

2/22/2006 6:25:56 PM

this thread is useless without pictures of you and the car

2/22/2006 6:28:16 PM

i hate that guy and his dumb commercials

2/22/2006 6:34:44 PM

Quote :

"send it to toyota usa, his dealorship, the BBB, and for giggles a local newspaper"

This will help. I would also speak to a few people and find out if you can take them to court for not honoring a business agreement. Make SURE you have all of your paperwork in order or they will eat you alive.

Btw, ranting threads like this are a bit pointless. One individual's bad case means nothing to me if I'm choosing where to do my business. I either get personal recommendations or if its completely random, check the BBB/etc. first.

2/22/2006 6:35:42 PM

ALL THE RIGHT REASONS!

2/22/2006 6:37:23 PM

If the we owe you doesnt have a date, agreed, argue it from that point. and YES, send a proffesional looking typed letter to him, the BBB, and heck, go ahead and call 5 on your side.

2/22/2006 6:46:32 PM

Quote :

"You always should have gotten the problems taken care off before picking up the car."

word to that. the dealership my family got our miata from kept magically not having the latch to replace a semi-defective one for the top. after that the car stopped turning on. turns out you cant make copies of that one and they only gave us 1 (woulda been nice to know instead of wondering wtf was up with it).

[Edited on February 22, 2006 at 6:54 PM. Reason : my dad just thought i was dumb cuz he had the only real key in Puerto Rico.]

2/22/2006 6:54:05 PM

how about this:

the used car business is ALWAYS filled with scumbags trying to rip you off.
There are a few exceptions out there, but ALWAYS approach with caution.

2/22/2006 7:07:30 PM

So lets see, you bought a car about 8 months ago and put 14K miles on it. When you bought it, it had 28K miles on it when it'd been on the road for around 30 months. You wonder why they're going to give you 6K less for it???? And Kelly Blue Book says your car is woth 9K as a trade-in. So quit your fucking whining.

2/22/2006 8:15:15 PM

I'd take the 9000 trade in - and get something that isn't just a 'oh, thats a cute car' purchase, like oh so many females do.

2/22/2006 8:25:14 PM

It was more of a "this is an economical sports car that i'd like to have" investment. I wanted something to replace my Mustang that had some zip, a sizeable engine but wouldn't knock me out on my ass in insurance.

Why are people so damn pissy and bitchy on here?

2/22/2006 9:02:22 PM

^ I'm not being mean - but basically you screwed yourself by walking off the lot with a broken car, that was broken into, and now have a broken promise.

2/22/2006 9:04:10 PM

^^ u'll learn that on here guys need to inflate their e-penises

2/22/2006 9:31:59 PM

Quote :

"well there is your problem . . . you're buying a mitsu at a toyo dealership"

2/22/2006 9:35:53 PM

Oh no, Cool guy I wasn't saying you were mean. It's just some of the guys on here can be the biggest cunt muscle pricks ever. It's like "Sheesh, what did I do to you to make you so angsty?!"

Sorry if I'm pretty happy and you're a troll. ughh

2/22/2006 10:04:28 PM

mark jacobson toyota, FOR ALL THE RIGHT REASONS

2/22/2006 10:06:38 PM

go visit him in person, dress in a pink shirt, and borrow someone's gay little dog. He'll fall all over you.

2/22/2006 10:45:12 PM

Quote :

"It was more of a "this is an economical sports car that i'd like to have" investment. "

The average car is not an investment.

2/22/2006 10:56:37 PM

Quote :

"It was more of a "this is an economical sports car that i'd like to have" investment. I wanted something to replace my Mustang that had some zip, a sizeable engine but wouldn't knock me out on my ass in insurance. "

what part of this isn't a dumb girl cute car purchase?

2/23/2006 12:16:49 AM

An Eclipse is not a sports car.

Sports cars aren't front wheel drive.

2/23/2006 1:14:08 AM

take it to 5 on your side.......they'll be drooling over this if they can run a story on it

2/23/2006 1:35:19 AM