I have a client who says his tablet PC that cannot connect online both wire and wirelessly. He describes teh problem as "IP/TCP settings it will not recieve the Default gateway and the DNS automatically."

I am going to look at his PC tommorow..it might be a simple fix, but before then..anyone think they know what the problem is?

12/3/2005 9:52:13 PM

Computer not set to use dhcp?

12/3/2005 9:58:32 PM

its xp. if you check both Obtain an IP address automatically and Obtain DNS server address automatically, then it should be set up to use DHCP

[Edited on December 3, 2005 at 10:10 PM. Reason : .]

12/3/2005 10:01:04 PM

Is he trying both at the same time?

12/3/2005 10:17:25 PM

i dont think so...but i bet he has one set up wrong, and disabled the other one or something stupid

12/3/2005 10:18:19 PM