http://paulenglish.com/ivr/

This site kicks ass!

As of today there are 108 companies listed.

11/25/2005 3:11:56 PM

haha, at first i didn't know what this post was about but this is great

11/25/2005 3:53:12 PM

sweet

the title of the thread is confusing

operator might be better

11/25/2005 4:18:02 PM

Still, good site

gg

11/25/2005 5:07:34 PM

I wish they would have one for United Healthcare. They suck.

11/26/2005 1:53:33 AM

nice

11/26/2005 2:12:19 AM

Quote :

"Sears 800-4-MY-HOME Silence don't push numbers just sit there and you will be placed at front of queue. "

11/26/2005 2:48:11 AM

doesn't hitting 0 repeatedly usually do the trick?

11/26/2005 2:58:17 AM

11/26/2005 3:04:13 AM

why the eye roll? im for real, that's what i usually do,and it usually puts me straight through

11/26/2005 3:31:46 AM

i knew what you meant by the subject line
thats great, gg

11/26/2005 3:49:07 AM

The people need to know!

11/29/2005 2:34:14 PM

Quote :

"AT&T Wireless 800-888-7600 No easy escape"

11/29/2005 2:42:24 PM

thanks for the thread - good stuff

-ZiP!-

11/30/2005 9:43:17 PM

kick ass, i'm gonna bookmark this site


i do business or have other needs to communicate with at least two dozen of those companies listed

12/2/2005 2:59:17 AM

with the AT&T wireless, I've found that if you just make an invalid entry, invalid being anything besides like 1, 2, 3, or 4, it will let you speak with an operator

12/2/2005 3:51:04 AM

Quote :

"For a list of all the ways technology has failed to improve the quality of life, please press three. - Alice Kahn"

12/15/2005 9:48:19 AM

this is awesomely useful

12/15/2005 10:01:02 AM

awesome, great find

12/15/2005 10:06:43 AM

http://news.yahoo.com/s/nf/20060118/tc_nf/40949

Quote :

"It wasn't long before the industry responded. Angel.com, a 1,500-client-strong provider of contact-center and IVR technologies, has set up "IVR University" online, a certification program designed to promote best practices at companies that use such automated systems. Angel.com even put its own "cheat sheet" online to guide businesses in making their automated systems more friendly to customers. "

1/20/2006 11:23:59 AM

wish i'd had this one day when trying to call UPS. finally i just yelled into the phone "i wanna speak to a person" and a person came on the line... it was crazy!
haha!
~skip

1/20/2006 12:22:59 PM

omg its skip, son of zip

they both sign their posts the same

1/20/2006 12:47:03 PM

i used this this morning...thank you

(and bttt!)

3/9/2006 9:11:58 AM

fantabulous

3/9/2006 9:46:47 AM

i just showed my boss that link

he was pleased

4/5/2006 6:23:40 PM

I had no idea what the hell this was about from the sound of title, but that's pretty cool, it will come in handy sometime soon I'm sure.

4/5/2006 10:02:46 PM

ttt for a kickass thread.

5/19/2006 4:17:03 PM

USPS sucks donkey balls and right when you think they will connect you to a person it disconnects

5/19/2006 5:03:40 PM

It has been expanded:

http://gethuman.com/us/

w00t!

5/19/2006 8:20:36 PM

Quote :

"ay "Member," "pharmacy," "Prescription Benefits"; Then give invalid ID."

5/20/2006 7:07:19 PM

Quote :

"I wish they would have one for United Healthcare. They suck."

Just order a $4000 medical device through a company that makes a claim for it through your insurance.

You'll get a phone call from a person wanting to know too much personal information within 24 hours.

That being said, this is pretty awesome.

5/20/2006 9:16:49 PM