Ever since I have gotten TWC road runner and digital cable service the quality has been shitty. Our digital cable box had service "outages" (the screen would pixelate and freeze constantly), and we had to trade in the box. We got a DVR box and it seems to be working fine now.

Our roadrunner however has still been shitty as hell. I regulary ping about 4300ms on World of Warcraft. not to mention the disconnects every 30-45 minutes. I also get kicked of AIM every couple of hours. Webpages load horribly slow, and downloads from any number of servers go at like 5-15kb/s

I just ran a speedtest on DSLreports.com and got 72k down and 323k up Compare that to your standard 56k modem... ugh. So much for "70 times faster than dial-up." What the fuck?



Here are some facts about the setup, I dont know if they make any difference but:

1. I am running about a 20ft coaxial cable from the wall to the modem, since it is across a room. The plug also has a splitter running a coaxial to a television that is getting standard cable. I did this same setup at Centennial Villiage apts and my internet ran fine there, so I dont know.

2. I am using a Linksys Broadband router, could the throughput of this router be horribly shitty? I will try directly hooking the modem to my computer and see.

3. My girlfriend's computer is also hooked up, but she isn't using any bandwidth at all, and she also has disconnect and latency issues.

Anyway, I am having a tech from timewarner come out tomorrow, hopefully we can get this figured out. Any ideas would help though, thanks.

[Edited on August 3, 2005 at 6:59 PM. Reason : ]

[Edited on August 3, 2005 at 6:59 PM. Reason : ]

8/3/2005 6:57:39 PM

what happens when you run straight from the modem and get rid of the splitter

8/3/2005 6:59:24 PM

^I'm going to try doing that and bypassing the router, then adding the router in, and so forth, running speedtests in between. be back in a bit

8/3/2005 7:00:16 PM

that happened to be

i just needed a better splitter

8/3/2005 7:01:56 PM

^I'm using a gold plated one from radioshack, I dunno what sort of "exotic splitters" are out there, point me in the direction though

8/3/2005 7:04:24 PM

you may need a signal booster for the cable line. we have one at my house and it helps a lot. our tvs and internet wont work at all without them. i think time warner will give you one but im not sure.

8/3/2005 7:05:07 PM

Last time I used a splittler (even one installed by TWC) RR just stopped working.

The RR signal strength was (and remains) too weak in my area. ( )

8/3/2005 7:05:28 PM

TWC installed an "amplifier" here because there was so much cable run throughout the house

8/3/2005 7:06:07 PM

i think radioshack has one that's meant for satellite signal

that's the one I used, and it worked out fine



and if it doesn't work, you can return it to radioshack within 30 days and get $$ back

8/3/2005 7:08:19 PM

LMAO.

So, I removed the splitter, and:



... what the hell? I guess I didn't realize how much splitters impacted the speed of the service. Is there anyway I can get a quality splitter that won't do this? I would really like the television working in this room and we only have one coaxial outlet.

8/3/2005 7:08:55 PM

get one of those amplified splitters

8/3/2005 7:17:14 PM

The splitter that TWC provides is pretty good at its job.

8/3/2005 7:25:51 PM

The splitter I got from Time Warner looks like this:


It's powered by a wall outlet (comes in though a coax cable though - there's a neato power adaptor on the plug that outputs coax) and drastically improved the signal at the apartment when we got it. The time warner guy just made new cables, hooked them up to the new splitter, and left. Apparently it's all free. Not too shabby.

8/3/2005 8:20:10 PM

We have a splitter on our house that actually contributed to our internets blacking out during the day.

8/3/2005 9:43:02 PM

yeah splitters are a BAAAD thing for RR.

8/3/2005 9:56:45 PM

I have a splitter and my connection kicks ass.

8/3/2005 11:31:31 PM

i just removed the splitter, my WoW ping is still ~200



of course, the splitter wasnt doing anything. used to go to a tv. now it wasnt doing anything. im guessing you have to be pulling the signal to get the slow down.

Quote :

"2005-08-03 23:55:26 EST: 4336 / 355 Your download speed : 4440489 bps, or 4336 kbps. A 542 KB/sec transfer rate. Your upload speed : 364088 bps, or 355 kbps."

i could go up their and put the splitter back in and test...but ive got over 500 down before. i dont think shit happens unless something is pulling that signal, its not just the fact that their IS a splitter.

[Edited on August 3, 2005 at 11:58 PM. Reason : -]

8/3/2005 11:50:43 PM

using a splitter fine here

8/4/2005 12:16:37 AM

anyone with rr beat 550?

[Edited on August 4, 2005 at 1:31 AM. Reason : in raleigh?]

8/4/2005 1:30:58 AM

my internet is just really slow at home...just got it installed monday 1.5 hours after they said they would be in...

8/4/2005 8:15:38 AM

all splitters aside, my RR has been sucking all week

8/4/2005 9:21:34 AM

GODDAMNIT ITS BEEN BLOWING FUCKING CHUNKS ALL GODDAMNED DAY.

I CAN'T STAY CONNECTED FOR MORE THAN 5 MINUTES AT A GODDAMNED TIME AND NOW THE TV IS ALL FUCKED UP.

GET YOUR SHIT STRAIGHT TWC.

8/6/2005 11:55:03 AM

i got 600K/sec sustained for 5m on a torrent

8/6/2005 2:19:19 PM

I'm using one of those basic Radio Shack splitters, and getting about 2.4 Mbits down.

8/6/2005 4:02:10 PM

I have my cable coming out of the wall, going through a surge protector, going through a TWC splitter, and still getting this:

2005-08-06 17:33:45 EST: 2131 / 355
Your download speed : 2182875 bps, or 2131 kbps.
A 266.4 KB/sec transfer rate.
Your upload speed : 364088 bps, or 355 kbps.

The only reason I have it going through the surge protector is that my wife's ethernet card got fried when lightning ran in through the cable, router, and cat-5.

Plus I have a tv card and I don't want that to be rendered useless.

8/6/2005 5:39:31 PM

Alot of problems with internet are caused by a slow computer or one with spyware/viruses. If your RR is slow, try a couple anti virus/spyware programs.

Luvin my 45 ping on MOHAA with shareaza in the background.

8/6/2005 10:46:20 PM