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 Message Boards » » Problem with the ticket system? Page 1 2 [3] 4, Prev Next  
hondaguy
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there were several cases of people with the same tickets around me

12/28/2006 9:34:37 PM

wilso
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ditto. my friend bought 4 guest tickets and a number of those seats were doubled up with someone who had a student ticket.

12/28/2006 10:25:36 PM

damn
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yeah someone had my seat too

[Edited on December 28, 2006 at 11:19 PM. Reason : Did anyone whose ticket wasn't showing up have any trouble w/ the people at the ticket office?]

12/28/2006 11:04:54 PM

gunzz
IS NÚMERO UNO
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you kids need to report back on the problem

do they have this fixed for saturday's game?

12/29/2006 8:41:36 AM

hgtran
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knowing NCSU, I doubt it.

12/29/2006 10:01:29 AM

NCSULilWolf
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from what I'm thinking, the office is closed until Jan. 2 so no one is probably gonna come in to fix it

12/29/2006 11:21:22 AM

hondaguy
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well it looks like it is working so far for the BC game . . . but the UNCG game is still as messed up as before. Lets me reserve a ticket and when you click on print after you reserve the ticket it takes me to the "Your Tickets" page and the ticket doesn't show up. But when I go to the cancel page it has a ticket there for me to cancel.

12/29/2006 11:31:42 AM

markgoal
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Better go get your ticket early if you have problems claiming it. Student seating is being sold as single-game tickets.

12/29/2006 11:35:17 AM

hondaguy
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why the hell is there not a dedicated student ticket hotline?



and the system does the same thing for me and my gf for the UNCG game. Maybe I will swing by the ticket office this afternoon.

[Edited on December 29, 2006 at 11:44 AM. Reason : ]

12/29/2006 11:42:41 AM

synapse
play so hard
60939 Posts
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Quote :
"why the hell is there not a dedicated student ticket hotline?"


$$$

12/29/2006 11:46:46 AM

JP
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I went at 5:30 before the game and tried to wait for the Ticket Office people to come to the RBC Center. I ended up talking about my situation to one of the RBC Center's staff members at the box office (name was Colin). Either way, I explained my situation, that I needed tickets and that I purchased a guest ticket as well. I showed him my account history to prove I purchased said ticket, and he went to the back...and I ended up getting Sec. 113 Row E for my 3 tickets (which is different that the student tickets I claimed--Sec. 105 Row A ). He said that he didn't know how it happened ans would look into it. Then I hung around waiting for the other people I was supposed to sit with, and noticed that Erick guy from the Ticket Office made his way to the Box Office. I went over to him and just introduced myself, since I assume he would recognize me from calling so much. I tried to ask what the deal with the students tickets were, and he had no idea still.

I was pretty satisfied with the way they handled my situation, even though it should've never happened in the first place. There definitely needs to be a better communication tool for students to take their ticket problems to, some sort of expert or something. All of us students need to go to student government or something to complain about this.

12/29/2006 12:59:57 PM

hondaguy
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^^except it wouldn't cost that much money. I'm not talking about something where someone is necessarily there 24 / 7 that can actually fix the problem. With the phone system that the school has it would be quite easy to set up 1 dedicated line that people could call and leave their problems and someone would check it occasionally. This would only be necessary for times the office is not open. Heck, I don't even see the general ticket office number on the student ticket website.


now the BC game is acting screwy. I requested 1 ticket and 2 guest tickets. That part shows up under the "Your tickets" page fine. But nothing shows up on the cancellation page. But everything shows up just fine on my gf's account.

It finally gave me good seats for the UNCG game, but they only show up under the cancellation page and not the your tickets page. If I wait until the ticket office opens on tuesday then it will be too late to cancel them if something goes wrong and I better not get a penalty because the system is screwed up.

[Edited on December 29, 2006 at 10:12 PM. Reason : ]

12/29/2006 10:08:57 PM

lahyde
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^^who is erik? I know pretty much everyone in the ticket office, and have never met an Erik. The guy named Colin actually works for both areas...athletics and RBC...
But next time you should ask for Anna, since she deals with this side of things more...



yeah...I didn't even read this thread..but I got some PMs so I figured I would post....

I don't have anything to do with the ticket system anymore, and haven't for almost a year now. If you have any problems, just show to the game, got the south side window where they have ticket personnel, and they will give you a ticket if you can't print it off for whatever reason (this assuming that the office is closed and you can't get anyone on the phone)

but...other than that, I would say read http://tickets.ncsu.edu and see if there is a contact there
I don't deal with tickets, I don't know who does, and I can't do anything about it--might want to email sbp@ncsu.edu or ssp@ncsu.edu if you have problems, they both check their email

[Edited on December 29, 2006 at 10:42 PM. Reason : .]

12/29/2006 10:37:46 PM

JT3bucky
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great, the on demand for the UNCG isnt workin

way to go

12/29/2006 11:33:05 PM

mkcarter
PLAY SO HARD
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I saw where peeps are having trouble w/ the UNCG game...mine is fucked up too, when i go to "Your Tickets" nothing shows up........but if i go to "cancellations" my UNCG ticket shows up.....WTF

12/30/2006 2:23:16 PM

dweedle
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yea i went ahead and cancelled mine, so i wouldnt get ANOTHER bullshit penalty

12/30/2006 2:24:43 PM

mkcarter
PLAY SO HARD
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bullshit

12/30/2006 2:44:40 PM

CharlieEFH
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so is everyone's UNCG ticket invisible?

12/30/2006 2:52:31 PM

wolvesdin
Veteran
179 Posts
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Both my ticket and a friends tickets are "invisible"

12/30/2006 7:13:20 PM

hgtran
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yep, mine is invisible.

12/30/2006 9:26:43 PM

x_nol29_x
Starting Lineup
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My one student ticket and one guest ticket which I just claimed and went to print are also not showing up. I clicked on 'print tickets' immediately following claiming them (and putting in my credit card info) and it just said "No tickets found in your account". They do however show up on the cancellation page. I didn't write down the section they were in, but I really hope they either fix this or give me tickets that are equally as good.

Oh yah, and to add the rest:

This system sucks ass.

12/31/2006 3:20:15 AM

Aristotle
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print the cancellation screen. they can't deny that.

12/31/2006 3:21:56 AM

Defenestrate
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Quote :
"I clicked on 'print tickets' immediately following claiming them (and putting in my credit card info) and it just said "No tickets found in your account". They do however show up on the cancellation page."


yep.

this is bullshit, especially if i get penalized for the uncw ticket that i lost the same way.

im printing out the cancellations and attendance history pages, in case that will help.

12/31/2006 4:26:36 AM

drunknloaded
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147487 Posts
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i did some english 332 project on the ticket system fall 06

12/31/2006 7:47:31 AM

RevoltNow
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2640 Posts
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You were awarded a ticket
(Claim Ticket)
You have no tickets
....

12/31/2006 7:54:24 AM

drunknloaded
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what happens if you dont use one that was like the first row of center court

i had one like that but no one on tww wanted it

12/31/2006 7:59:02 AM

hgtran
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hooray, it works now.

12/31/2006 10:27:57 AM

wolvesdin
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works for me

12/31/2006 12:22:58 PM

x_nol29_x
Starting Lineup
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Fixed for me too.

12/31/2006 12:39:08 PM

state2285
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it's working now i guess

12/31/2006 12:42:47 PM

Defenestrate
All American
2158 Posts
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its working.....

PRINT PRINT PRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINTPRINT

12/31/2006 2:19:14 PM

Fermata
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3771 Posts
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Front row w00tage

12/31/2006 3:04:30 PM

mkcarter
PLAY SO HARD
4369 Posts
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hell yeah, sect. 104 and 105 for UNCG and BC respectively...Glad that shit finally decided to start working

12/31/2006 3:43:43 PM

state2285
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why do i always get fucked with the behind the goal seats?

is there a secret to getting courtside??? cause i went to every home game but one last year and never got courtside seats and i've been to 4 games this year and i am still yet to get courtside.

12/31/2006 4:29:34 PM

hgtran
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^you gotta know people. I heard Fermata knows people in high places.

12/31/2006 4:43:21 PM

budman97420
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4126 Posts
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anyone having their BC ticket be invisible?

12/31/2006 5:26:23 PM

Defenestrate
All American
2158 Posts
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103 for BC...
third game in a row i've won courtside (although I couldn't use the ECU tix)...dunno what to tell ya state2285...must be "random"

12/31/2006 5:42:04 PM

state2285
All American
558 Posts
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112 for UNCG and 126 for BC

i hate this fuckin system

12/31/2006 7:24:19 PM

hondaguy
All American
6409 Posts
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I was expecting to have to cancel the ticket that I had for UNCG since I couldn't print it. But now everything seems to be working fine.

Until the BC game, I've been getting sideline seats everytime I request tickets during the request phase and got behind the goal tickets during on-demand.

12/31/2006 8:15:49 PM

ohmy
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3875 Posts
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mine shows up in your tickets but it wont let me print it still wtf

1/1/2007 10:56:56 PM

OuiJamn
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5766 Posts
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my tickets for UNC-G won't show up in the "your tickets" screen at all anymore and I spent $30 on guest tickets...

1/2/2007 12:11:40 AM

hondaguy
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my UNCG tickets also don't show up on the your tickets page anymore. Good thing I printed them yesterday.

1/2/2007 12:40:14 AM

hgtran
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lol, good thing i printed my ticket out yesterday too.

1/2/2007 12:49:09 AM

dweedle
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why the FUCK do i keep getting penalized for games i havent even requested/reserved tickets for ??

1/2/2007 2:14:58 PM

mshaul
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781 Posts
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anyone need a student ticket for tonights game, pm me

1/2/2007 2:23:53 PM

dweedle
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now when i try to reserve a student ticket, and buy a guest ticket, it wont allow the attempt

fuck this system

1/2/2007 2:30:05 PM

hgtran
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wtf, can't claim the clemson game.

1/3/2007 9:41:48 AM

gunzz
IS NÚMERO UNO
68205 Posts
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Im so happy i didnt have to put up with this mess when i was in school

1/3/2007 9:49:38 AM

damn
Suspended
2781 Posts
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^^same here

1/3/2007 1:26:37 PM

mcc85
Veteran
113 Posts
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Still no claim working for the Clemson game, theyve only got until tomorrow to fix this problem. We should go back to getting tix at Reynolds, this system is always a headache

1/3/2007 3:35:08 PM

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