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Prospero
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^thanks, i think that will be a big help, and a preventative method for having more posts in this thread, since progess is back up, hopefully this is the:
[/page1]
[/thread]

1/6/2005 9:24:53 AM

rynop
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Wolf no biggie on the site goin down during my presentation, it was during the last main feature i was showing. They said it wont affect their decison. Better this happend now than when they start paying for the service.

I know you mentioned it above, but can you please host some sort of support on a box other than the box that serves our sites? When/if this happens can you please let us know how we can best contact you if something liek this happens again.

thx

1/6/2005 9:38:57 AM

Woodfoot
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?

1/8/2005 6:11:19 PM

agentlion
All American
13936 Posts
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^ i don't know what that means, but i'm up.
on a related note, has anyone been able to get in touch with Hassell the past couple days? I need the domain registration pushed over to Progress on 2 accounts, and he hasn't responded yet to 2 support requests and an IM.

1/8/2005 6:21:50 PM

Woodfoot
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it probably was my isp just looking at the old nameswerva or something
its acted funny before....

[Edited on January 8, 2005 at 6:29 PM. Reason : i thought it was down]

1/8/2005 6:28:50 PM

Wolfmarsh
What?
5975 Posts
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Yeah, i hate your damn dns servers. Just keep checking it like i showed you, If there is ever a doubt, check with a real DNS server, like http://www.dnsstuff.com/

Use the dns lookup in the upper right and do an A record search on http://www.yourdomain.com

Itll show an address in the 207.44.160.xx range if the DNS servers are set up correctly to point to my server.

1/9/2005 12:49:50 AM

KRUZNBY
All American
2655 Posts
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Anyone else?

2/12/2005 12:13:00 PM

esgargs
Suspended
97470 Posts
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>.<

2/12/2005 12:15:58 PM

BobbyDigital
Thots and Prayers
41777 Posts
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C:\Documents and Settings\Bobby>tracert 207.44.161.157

Tracing route to mail.progress-systems.com [207.44.161.157]
over a maximum of 30 hops:

1 126 ms 139 ms 142 ms 10.41.128.1
2 106 ms 92 ms 91 ms srp2-0.rlghncg-rtr2.nc.rr.com [24.25.1.100]
3 139 ms 137 ms 133 ms srp4-0.rlghnca-rtr1.nc.rr.com [24.25.2.145]
4 92 ms 98 ms 133 ms srp13-0.rlghncrdc-rtr1.nc.rr.com [66.26.33.177]
5 139 ms 141 ms 134 ms son0-0-3.rlghncrdc-rtr3.nc.rr.com [24.93.64.34]
6 70 ms 17 ms 18 ms son0-0-1.chrlncsa-rtr6.carolina.rr.com [24.93.64.53]
7 136 ms 136 ms 137 ms pop1-cha-P0-3.atdn.net [66.185.132.33]
8 133 ms 142 ms 153 ms bb2-cha-P2-0.atdn.net [66.185.132.42]
9 152 ms 139 ms 138 ms bb2-atm-P6-0.atdn.net [66.185.152.30]
10 156 ms 137 ms 139 ms pop1-atm-P4-1.atdn.net [66.185.150.3]
11 142 ms 146 ms 138 ms so-5-2-0.mpr1.atl6.us.above.net [209.249.119.241]
12 184 ms 188 ms 184 ms so-3-3-0.mpr2.iah1.us.above.net [64.125.29.66]
13 145 ms 145 ms 145 ms 216.200.251.61.ev1.net [216.200.251.61]
14 ivhou-207-218-245-120.ev1.net [207.218.245.120] reports: Destination host
unreachable.

Trace complete.

So looks like 207.218.245.120 does not have a route to the subnet that 207.44.161.157 is on.

[Edited on February 12, 2005 at 12:21 PM. Reason : a]

2/12/2005 12:18:12 PM

stowaway
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11770 Posts
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2/12/2005 12:36:09 PM

esgargs
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It could mean a whole lot of things.

Quote :
"
When a packet is undeliverable, a Destination Unreachable ICMP Type 3 message is generated. Type 3 ICMP packets can have a code value of 0 to 15.

The following ICMP Type 3 codes values are defined in RFC 1812:

Hexadecimal  Decimal  Description
---------------------------------------------------------------------------
0x00 0 Network Unreachable - generated by a router if a forwarding path
(route) to the destination network is not available;

0x01 1 Host Unreachable - generated by a router if a forwarding path
(route) to the destination host on a directly connected network
is not available (does not respond to ARP);

0x02 2 Protocol Unreachable - generated if the transport protocol
designated in a datagram is not supported in the transport layer
of the final destination;

0x03 3 Port Unreachable - generated if the designated transport protocol
(e.g., UDP) is unable to demultiplex the datagram in the
transport layer of the final destination but has no protocol
mechanism to inform the sender;

0x04 4 Fragmentation Needed and DF Set - generated if a router needs to
fragment a datagram but cannot since the DF flag is set;

0x05 5 Source Route Failed - generated if a router cannot forward a
packet to the next hop in a source route option;

0x06 6 Destination Network Unknown - This code SHOULD NOT be generated
since it would imply on the part of the router that the
destination network does not exist (net unreachable code 0
SHOULD be used in place of code 6);

0x07 7 Destination Host Unknown - generated only when a router can
determine (from link layer advice) that the destination host
does not exist;

0x0B 11 Network Unreachable For Type Of Service - generated by a router
if a forwarding path (route) to the destination network with the
requested or default TOS is not available;

0x0C 12 Host Unreachable For Type Of Service - generated if a router
cannot forward a packet because its route(s) to the destination
do not match either the TOS requested in the datagram or the
default TOS (0).

0x0D 13 Communication Administratively Prohibited - generated if a
router cannot forward a packet due to administrative filtering;

0x0E 14 Host Precedence Violation. Sent by the first hop router to a
host to indicate that a requested precedence is not permitted
for the particular combination of source/destination host or
network, upper layer protocol, and source/destination port;

0x0F 15 Precedence cutoff in effect. The network operators have imposed
a minimum level of precedence required for operation, the
datagram was sent with a precedence below this level;"


[Edited on February 12, 2005 at 12:37 PM. Reason : .]

2/12/2005 12:36:32 PM

rynop
All American
829 Posts
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this sucks

2/12/2005 2:03:50 PM

tl
All American
8430 Posts
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0.1% eh?

2/12/2005 2:16:18 PM

BobbyDigital
Thots and Prayers
41777 Posts
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Quote :
"It could mean a whole lot of things."


yes, but it specifically comes back with HOST unreachable, or type 3 0x01.

Quote :
"14 ivhou-207-218-245-120.ev1.net [207.218.245.120] reports: Destination host
unreachable.
"


here, i even took a sniffer capture of the packet:

0000 00 a0 c9 0d 33 26 00 06 25 e8 26 bd 08 00 45 00 ....3&..%.&...E.
0010 00 38 e6 49 00 00 32 01 1a fb cf da f5 78 c0 a8 .8.I..2......x..
0020 01 85 03 01 6a 21 00 00 00 00 45 00 00 5c 4b 53 ....j!....E..\KS
0030 00 00 01 01 ce 34 c0 a8 01 85 cf 2c a1 9d 08 00 .....4.....,....
0040 78 ff 02 00 7d 00 x...}.

type 3, code 0x1.

2/12/2005 2:45:16 PM

tl
All American
8430 Posts
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Quote :
"It could mean a whole lot of things."

Nope, it means only one thing:
I can't reach my email or webpage.

2/12/2005 2:46:58 PM

KRUZNBY
All American
2655 Posts
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This is some serious downtime!

2/12/2005 4:01:57 PM

Prospero
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11662 Posts
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go figure, and guess what, http://www.progress-systems.com is down too

i swear it shouldn't be too hard to understand, as a web host your company domain shouldn't be on the same server as your clients, hence if the server goes down, so does your support....

why is this so difficult to do???

[Edited on February 12, 2005 at 4:54 PM. Reason : .]

2/12/2005 4:54:33 PM

esgargs
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>.<

2/12/2005 5:02:22 PM

Wolfmarsh
What?
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Just wanted to let you guys know that i am here. Ive been working on this pretty much all day.

The servers are fine and alive, but we dont have internet access to an entire rack.

I had set up forums on a different box, but that box is in the same rack on our file backup server. Im now looking to purchase hosting somewhere else for this sole purpose.

Ill update you guys more, but until the data center figures out what theyve broken, Im sitting here with nothing to do but yell at them.

Ill post more as i know more. As far as i can tell, the main router for the rack just died around 10:30 this morning.

2/12/2005 5:17:32 PM

Wolfmarsh
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I dont want to say that we are totally back up, but i think the server most of the sites are on is up. They may yet have to bring the rack down for short bursts to mess with the network, and they may not depending on how i feel about this router. It came up shortly for a minute or two, then went down again, now they say they have it up and stable, but i need to be convinced.

Sorry for the downtime, if you want to talk about it privately, PM me and we can talk.

Also, i would like to get some feedback from you regarding a new site layout.

It will be rolled out with the forums and some other nice features. Its still a work in progress and the links have been disabled on purpose.

http://www.progress-systems.com/newsite/

2/12/2005 6:21:25 PM

esgargs
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LMAO

2/12/2005 6:45:20 PM

Wolfmarsh
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Yeah, unfortunately, i didnt get to pick that. Thats the demo on ensim's actual site. Look at the url in your browser

2/12/2005 7:06:55 PM

esgargs
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I know

IndiaIndia

2/12/2005 7:07:36 PM

Prospero
All American
11662 Posts
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yeah!!!

2/12/2005 11:41:10 PM

scrager
All American
9481 Posts
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atleast when enable goes down it is due to a data center fuck up, not server mismanagement crap like it was with enable.

2/12/2005 11:54:02 PM

Clevelander
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4640 Posts
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^I think you said that wrong?

2/13/2005 12:01:13 AM

State409c
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19558 Posts
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just at first glance the front page looks much better so far

much more professional

2/13/2005 12:14:20 AM

scrager
All American
9481 Posts
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ah fuck, and it's been 30 min

i meant to say "at least when progress goes down..."

2/13/2005 12:36:35 AM

State409c
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it would be great if hassel would push my domain over

this mofo better hope he doesn't get in a situation where he needs credibility because I'll be speaking the loudest against him

2/13/2005 12:43:22 AM

agentlion
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the new site looks great. it look sharp and professional

[Edited on February 13, 2005 at 10:24 AM. Reason : wrong thread...]

2/13/2005 10:23:25 AM

Wolfmarsh
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Cool, i have bought space at an offsite host for forums, not even in the same datacenter as me. Ill be rolling all of this out next weekend.

Thanks for the comments on the site, just shows what you get when someone with some talent works on it.

2/13/2005 10:50:25 AM

rynop
All American
829 Posts
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down..grrr.

2/24/2005 11:52:56 AM

30thAnnZ
Suspended
31803 Posts
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yeah hopefully it'll be back in a few

PLEASE

2/24/2005 11:57:26 AM

HaLo
All American
14263 Posts
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yep

2/24/2005 11:58:10 AM

Wolfmarsh
What?
5975 Posts
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Its wierd, some people can access it and some cant.

Im investigating.

2/24/2005 12:07:05 PM

30thAnnZ
Suspended
31803 Posts
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OH WE BACK

2/24/2005 12:31:40 PM

Wolfmarsh
What?
5975 Posts
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Yeah, ive verified it is now working for everyone. Not sure what was down really, i am still waiting on traceroute from someone who could access it all along.

I did however use the opportunity to get the power strip swapped out for a smart one.

2/24/2005 12:36:28 PM

Wolfmarsh
What?
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In case you didnt know, we are experiencing the same problem as yesterday.

Im on it, maybe itll be down enough for me to find out whats going on for real.

2/25/2005 1:54:21 PM

Wolfmarsh
What?
5975 Posts
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DOH, its not the same problem as yesterday:

Quote :
"REMOTE REBOOT MIGRATION 02/25/05


This migration is now underway

The migration is scheduled to take place between 0700 and 1700 CST (-0600 GMT). Part of the process will involve removing and replacing your power cable. We highly recommend that you perform full backups of your system prior to this maintenance window. The estimated downtime for each server will be approximately 20 minutes, barring any problems with your server. Our technicians will verify that migrated servers are powered up properly and continue to function smoothly.

The following subnet ranges will be affected by this maintenance:

216.127.74.2-145
216.127.76.2-140
216.127.78.2-140
216.127.80.2-140
216.127.82.2-140
216.127.84.2-140
216.127.86.2-140
216.127.88.2-140
207.44.160.2-100 << THATS US
207.44.150.2-100
"


If they had given me advance warning, i would have let you guys know, but this came as a suprise to me as well.

So as soon as they are done fixing my remote reboot capability, it should be back online.

[Edited on February 25, 2005 at 1:59 PM. Reason : .]

2/25/2005 1:55:58 PM

esgargs
Suspended
97470 Posts
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Not hating

but

It's like Enable Hosting all over again


2/25/2005 1:56:18 PM

State409c
Suspended
19558 Posts
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not working for me during that same time yesterday and same for now as well

^ not really



[Edited on February 25, 2005 at 1:58 PM. Reason : a]

2/25/2005 1:56:18 PM

Wolfmarsh
What?
5975 Posts
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Naw, this is nothing like enable. Unfortunately, today was out of my control. I didnt have much option here.

On the good news front, ive been waiting for this hardware, it also gives me remote KVM even during bios operation. Not that it matters to you guys, but it gives me a little more control over whats going on with the servers.

Ill be sitting here till the server is online and verified working.



[Edited on February 25, 2005 at 2:03 PM. Reason : .]

2/25/2005 2:00:19 PM

kylekatern
All American
3291 Posts
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yeah, i just noticed it as a sent a shitload of email out, then when i went to check jsut now for replys the server is down
ah well
hope I did not loose anythign important

2/25/2005 3:12:58 PM

Prospero
All American
11662 Posts
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^your smtp server typically should go through your ISP

this is not a server issue, it's a networking issue

2/25/2005 3:21:08 PM

kylekatern
All American
3291 Posts
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STMP is fine. This is my info@jerimiahscc.com acount on progress, I am looking to see if any of the INCOMING REPLIES were LOST due to the server being wierd

2/25/2005 3:27:32 PM

30thAnnZ
Suspended
31803 Posts
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nah they'll be fine

if the server that forwards them to the progress pop-server finds it to be down, it continues to try for quite a long time

so you should be fine

oh and OH WE BACK

2/25/2005 3:34:42 PM

Wolfmarsh
What?
5975 Posts
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Yeah, that took about 6 times longer than the quoted 20 minutes in the notice they had up for me. I apologize to everyone effected. Ill be asking for some type of reimbursement, and if i get it, I will pass it on to you as well.

This should have been done in the middle of the night, not middle of the day.

2/25/2005 3:44:51 PM

KRUZNBY
All American
2655 Posts
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Down again for me. Back up.

[Edited on February 26, 2005 at 11:49 AM. Reason : nvm]

2/26/2005 11:33:10 AM

Skack
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31140 Posts
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http://www.progress-systems.com/

Down for anyone other than me?

3/4/2005 1:14:32 PM

esgargs
Suspended
97470 Posts
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working here

3/4/2005 1:15:17 PM

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