Not that it is actually negatively affecting me, but this is just wrong ...

Two years ago I switched hosts and verbally canceled with them, last year I got a billing notice as if I'd never canceled and they actually tried to bill my card so I called them up and after much explaining for them to look at their web logs/etc ... well I thought I fixed the problem ...

Just now:

Quote :

"Hello ------ -------, The credit card you have on file: MasterCard-#### will expire: ##/#### Please login and update your credit card information to prevent disruption in service. https://billing.tqhosting.com Thank you, Tranquil Hosting http://www.tqhosting.com Generated by Tranquil Hosting billing system Questions? email billing@tqhosting.com"

Quote :

"Hello ------- -------, 2008/11/23 Your invoice #### in the amount of $25.00 has been processed with errors. This may be caused by credit card information that does not match your billing information. Please login to your account to check your billing address and to pay this invoice. You can login at: https://billing.tqhosting.com Transaction ID: 0 Contact us if you have any further questions. Thank you, Tranquil Hosting http://www.tqhosting.com"

I know I told them to remove my account and billing information when I canceled, and then again LAST YEAR when they tried to bill my expired card, I was glad it was expired.

I've tried calling them and it goes straight to voicemail, well that's sweet.

That's just bad business right there.

11/19/2008 5:44:15 PM

ahahaha

I've been getting those emails for over three years.

Doesn't the who runs Tranquil post here?

11/19/2008 5:48:07 PM

Oh good, glad to know I'm not the only one

11/19/2008 5:51:11 PM

Send me a PM with your account information or send an email to support@tqhosting.com. I don't know who goes by what username on here.

11/19/2008 5:56:33 PM

paging mellocj
and there he is.

[Edited on November 19, 2008 at 5:57 PM. Reason : .]

11/19/2008 5:56:41 PM

Nice, thanks mellocj!

11/19/2008 6:41:45 PM