What remote support software do you use?

Dual desk? UltraVNC?

8/18/2008 4:30:22 PM

at work we use a combo of Remote Desktop and http://www.logmein.com, which I LOVE because it's a simple install and it's free.

I use logmein for personal things, like fixing my family's computer and I use it between my work pc and home pc for assorted things.

8/18/2008 4:34:33 PM

logmein

8/18/2008 4:34:57 PM

logmein OR hamachi/ultravnc

in my experience, hamachi/ultravnc has been more reliable, but not significantly so

8/18/2008 5:49:39 PM

webex
meetingplace

8/18/2008 7:03:40 PM

windows terminal services
ssh for *nix
chicken of the VNC for mac

8/18/2008 10:19:11 PM

ssh

8/19/2008 8:37:22 AM

webex

8/19/2008 8:47:57 AM

ultravnc
singleclick +ultravnc
gencontrol

8/19/2008 9:48:46 AM

internal traffic, vnc so hopefully the person can learn to fix the problem in the future for themselves. everything else; rdp or ssh.

8/19/2008 1:26:05 PM

work = UltraVNC

home = LogMeIn -or- RDP via hamachi

8/19/2008 1:53:23 PM

webex
logmein
remote desktop

8/19/2008 2:00:35 PM

Umm... I guess "bring it in so I can take a look at it" is technically "wetware" and not software right?

8/20/2008 2:28:22 AM