what is the deal with this? i get to download an iso of windows xp, and everytime i try i get the following error:

Quote :

"An error has occured The delivery client has encountered an error and is unable to continue. Please review the error and try again. Error Code: SDC00400 Unable to complete the download, which is typically caused by: (a) an error in the configuration of the download package, usually due to a bad hosting location (b) no Internet connection found (c) Internet connection lost (d) a firewall or proxy server between the client station and hosting location, or (e) insufficient disk space to download."

i have no clue what to do...i dont have any problems downloading any other time...please help

11/21/2007 10:06:05 PM

there may be an error in the configuration of the download package. this is usually due to a bad hosting location

11/21/2007 10:27:00 PM

thanks...i emailed some guy about it...apparently he sets up the files for ncsu

11/21/2007 10:28:23 PM

I have the same error for sharepoint

11/22/2007 3:11:20 AM

there's a chick that handles everything for msdnaa

send an email to the support email and it will start a remedy ticket for you

11/22/2007 7:25:51 AM

its some josh hair guy or something...josh something and the email has ncsu.edu ending to it

11/22/2007 10:04:24 AM

sharepoint

11/22/2007 10:16:22 AM

Quote :

"I get a "SDC0400" error This most likely means that the software you are trying to download is improperly configured on your schools server. In order to fix this, please send an e-mail to your PA at Joshua Gira indicating the error you are receiving, and ask him/her to check if the download for this product is properly configured. "

ok this fag joshua gira never responded to my email

his email is joshua_gira@ncsu.edu

what else should i do? i dont want to sign up his name to a bunch of porn, but the fucker is not doing his duty of fixing this shit, or responding to emails...

12/23/2007 2:50:36 PM

i'd also like to add that i just tried vista business(i got vista basic) and it works...so xp doesnt and vista does...

12/23/2007 3:30:10 PM

could the fact that he hasnt emailed you back have something to do with it being the weekend before chistmass? The guy probably isn't even around to read your email

12/23/2007 4:48:30 PM

you should check the post times

its been a month

12/23/2007 5:16:06 PM

^thank you

my email to him the second time(today):

Quote :

"fix the fucking CNR Academic alliance software thing...i've already emailed you once about this it gives me this: "I get a "SDC0400" error This most likely means that the software you are trying to download is improperly configured on your schools server. In order to fix this, please send an e-mail to your PA at Joshua Gira indicating the error you are receiving, and ask him/her to check if the download for this product is properly configured." happy holidays, Josh"

12/23/2007 5:18:04 PM

If I was him that email would go straight to the trash.

12/23/2007 5:57:00 PM

if he doesnt reply to my second one i'm going to try and talk to his superior because he obviously is not doing his job

12/23/2007 6:19:15 PM

the message wasnt professional or mature but i understand the frustration

12/23/2007 8:20:18 PM

if he replies with anything other than a courteous response i'm going to tell him maybe next time he will answer the first time and not have to deal with douches like me

12/23/2007 10:35:19 PM

send an email to help@ncsu.edu about it and ask them to route it to the CSC queue.

12/24/2007 8:41:40 AM

MSDNAA is handled on a departmental basis

CSC students are the only ones who can download it from the CSC site

if he's in CNR he needs to talk to someone over there

12/24/2007 9:54:44 AM

Um folks, most of these people are on vacation. E-mailing and being angry is not going to get low-priority services like this repaired any more quickly.

And evan, you know that the Help Desk is closed during the Winter Break. They announced it on SysNews and everything.

Josh, I know Josh Gira, and he's fairly on top of things most of the time. Did you e-mail him directly, or to help@ncsu.edu, as was mentioned earlier? If you didn't do the latter, I'd definitely suggest it. Remedy calls tend to get noticed by several folks, so if it needs to get repaired, that will do it faster.

12/24/2007 9:08:55 PM

Quote :

"Um folks, most of these people are on vacation. E-mailing and being angry is not going to get low-priority services like this repaired any more quickly."

the problem is that it has been over a month since he first notified someone

12/24/2007 10:44:28 PM

I know. I also know that the IT folks in CNR are few, and that they try pretty hard to get things taken care of for their students. DNL has a right to be frustrated, I'm just trying to help speed things along in a more positive manner. I work for OIT, not CNR, so I can't help directly.

12/25/2007 8:31:09 AM

^^^emailed directly to him

he did respond

Quote :

"If you’re hoping for help, I’d appreciate if you keep the tone of your emails a little more civil. I do not respond to demands. The academic alliance setup is definitely lacking in user friendliness. They recently provided another option that may improve the user experience. The whole program is designed to run itself. My name is merely posted on the site, because I completed all the paperwork necessary to make our programs eligible. I’ll be looking to move the setup over after the Christmas break. If it still is a bust, I’ll just provide you a copy of the media with the appropriate license. Meanwhile, please refrain from emailing me messages that make we wish I had left my laptop at the office. I’m on vacation… and I suspect you are as well. JG"

my response

Quote :

"Sorry...if you had responded to my first email over a month ago, you wouldnt have to deal with douchebags like me...anyways, i downloaded vista business, and it worked...its the Windows XP that is not working for me Thanks for the response, hope you have a great vacation. -Josh"

12/25/2007 5:53:40 PM