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 Message Boards » » small business owners - banking question Page [1]  
seapunky
All American
10015 Posts
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for those of you that actually own a business (as in legal with a bank account), who do you bank with, and are you pretty happy with the customer service and rates? i'm trying to decide between capital bank and wachovia, leaning more towards capital though because their customer service is fantastic, they offer cheap services, and they have an all-day banking day, it's not over at 2pm. i don't need a lot of services, just basically an account to put payments into and a credit line of probably $10,000 to start. any input?

10/25/2006 11:49:46 AM

Grapehead
All American
19676 Posts
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wach is pretty decent for business

not much experience with capital, though we have an account there...

10/25/2006 11:53:52 AM

seapunky
All American
10015 Posts
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after you whore me your accounting services, i'm going to commission you to restore and pimp an el camino for the company car... for right now it's going to have to be the piece-of-shit-hey-i-eat-keys mobile.

10/25/2006 12:00:56 PM

Grapehead
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awwwwwww yEAH!

10/25/2006 12:12:47 PM

spöokyjon

18617 Posts
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We used to have SouthTrust, which got bought out by Wachovia.

SouthTrust was great, Wachovia is okay, I guess. We had a long term issue where we kept getting erroneous overdraft messages, somehow connected to our line of credit, that took at least 3-4 months for the bank to resolve. That was a big pain. Other than that, we haven't had any problems.

10/25/2006 12:14:54 PM

beergolftile
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9030 Posts
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we use wachovia commercial loan division to handle our line of credit (600K) and they are very good about statements. however, wachovia connection online is difficult to learn and offers limited user functions. It allows check inquiries and stopages, but doesn't let you see your account history and transactions like a personal checking account will. The monthly statement is fine for our purposes as far as reconcilement, etc.

The 2pm thing does suck, but most checks come into the post office in the AM, so we can get them in by 2 if the amount is substantial. Each day costs about 20.00 in interest per 10,000 so that's really not a big deal for such a small amount.

Our account is fairly large with them and the fees are a bit high, you may want to talk to them about a smaller account with low fees, sounds like you don't need the amenities and support we do.

[Edited on October 25, 2006 at 12:28 PM. Reason : ]

10/25/2006 12:27:06 PM

Mr Grace
All American
12412 Posts
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bb&t


terrible but close to me

10/25/2006 12:31:55 PM

Grapehead
All American
19676 Posts
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^^ oh yeah, i second the wconline thing, a little difficult to figure out.

10/25/2006 12:38:20 PM

gunzz
IS NÚMERO UNO
68205 Posts
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i work for a small company and we use Crescent State Bank

10/25/2006 12:45:55 PM

skstn
Veteran
261 Posts
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I work in banking...what specifically are you looking to do? loans, lines of credit, etc.? Im in large commercial and global banking, but might could refer you to some people in small business banking in NC...

[Edited on October 25, 2006 at 2:47 PM. Reason : *]

10/25/2006 2:44:06 PM

Golovko
All American
27023 Posts
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I use BB&T for my business account

10/25/2006 3:56:47 PM

seapunky
All American
10015 Posts
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these are my requirements:

- checking account
- no atm fees, no online fees, no in-person banking fees (that's just ridiculous)
- low interest rate on a loan ($10k, though less is negotiable... i just like to have padding)
- PLEASANT customer service; i don't expect people to kiss my ass when i walk in the door, but i do appreciate manners, a good attitude, and things getting done properly
- a branch close to the area around cary parkway, nw maynard and chapel hill rd. (near the morrisville movie theater)

10/25/2006 4:03:14 PM

ChuckWallaby
New Recruit
36 Posts
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BB&T. Check into it. They have alot of great products and services for small and large businesses. It's also a "hometown" bank, so the customer service is usually better.

10/25/2006 5:34:09 PM

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