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 Message Boards » » i think my hard drive is failing Page [1]  
ncWOLFsu
Gottfather FTL
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yeah so i started hearing the clicks. i've never dealt with this before, but i know it means my hard drive is prolly dying. i backed up a few things, but i'm still working on a bigger back up to cover all the important stuff.

is there anything that can be done to fix the HD, or is it beyond fixing at this point? i try to run chkdsk /f /r (to repair and check bad sectors and everything) and i get a BSOD every time it makes it to 19% or so.

any suggestions, besides the obvious backing up my files? also, what are the chances of newegg letting me return the drive if it fails? i bought it at the end of march/beginning of april.

5/29/2006 4:45:52 AM

Lionheart
I'm Eggscellent
12775 Posts
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a lot of manufacturers have diagnostic tools to test for drive failure, as far as any repair I'm not sure of any long term fixes for a head crash though there might be for other problems

5/29/2006 8:05:02 AM

cornbread
All American
2809 Posts
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mine crashed recently but gave me no warning
If it was several months ago you'll probably have to use the manufacturers warranty.
Who made the drive?

There is a chance that my drive is repairable so I bought a PCB board for it off of ebay. Hasn't come in yet but we'll see.

5/29/2006 8:25:15 AM

ncWOLFsu
Gottfather FTL
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http://www.newegg.com/Product/Product.asp?Item=N82E16822152025

thats the drive

it looks like i can still try to RMA the drive with newegg. do you think they'd work with me and send the new drive before i send this one, so i can try to backup the data before i send them the dying one?

i'm pretty sure it's the HD goin bad...

[Edited on May 29, 2006 at 1:12 PM. Reason : ]

5/29/2006 1:05:19 PM

eraser
All American
6733 Posts
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I bought 4 of these drives for an array and one of them was DOA.

I thought it was a fluke but this thread is not making me happy. I am going to be contacting NewEgg today.

(There is a 3 year warranty of the drives.)

5/29/2006 1:15:58 PM

Str8BacardiL
************
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Quote :
"do you think they'd work with me and send the new drive before i send this one, so i can try to backup the data before i send them the dying one?"


I know western digital will if you guarantee it with a credit card. They probably will too.

That would be the way to go because then you can just image the old drive on to the new one.

[Edited on May 29, 2006 at 1:38 PM. Reason : ]

5/29/2006 1:37:54 PM

ncWOLFsu
Gottfather FTL
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yeah i'll contact newegg then and see what they say.

5/30/2006 12:51:14 PM

fregac
All American
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Here's what you do:

#1: Back up anything important. This should always be the first course of action when HD failure is suspected.

#2: Download DFT (drive fitness test) software here: http://www.hitachigst.com/hdd/support/downloads/dft32_v407_b00.iso

Burn it to a CD, boot off it, and run the advanced test on the disk, not the simple one. If it fails:

#3: Call Samsung and request an "advanced exchange" for the defective drive. This means they ship the replacement drive first and you ship your drive back to them after the replacement arrives. They'll want your CC# in case you don't return the drive. Be sure to tell them you've run drive fitness test software and verfied the failure.

5/30/2006 4:17:39 PM

ncWOLFsu
Gottfather FTL
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^thanks

i actually contacted newegg already. they are working with me. they wouldn't do an advanced replacement, but they did a refund order (if i return it within 14 days) and i ordered a new HD from them:
http://www.newegg.com/Product/Product.asp?Item=N82E16822136003

i'll just back up the entire disk to the new one and send it back. is it possible to image the old one to the new one if they are dif sizes? the new one is bigger.

5/30/2006 5:38:54 PM

Sayer
now with sarcasm
9841 Posts
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I had a WD drive crash on me recently that I had bought from newegg. It was running fine one day, and the next day when I booted up, it sad there was a failure on the drive.

Can't get anything off of it..

5/30/2006 6:23:28 PM

ncWOLFsu
Gottfather FTL
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lol well damn. i got WD b/c they are reputable

hey that install file looks like it may be for 32-bit windows. you have a link for 64 bit?

[Edited on May 30, 2006 at 6:37 PM. Reason : ]

5/30/2006 6:24:44 PM

NCSUWolfy
All American
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i had a WD external HD crash on me last May

had 4 years worth of music, pictures, documents etc on it

i was able to recover about 1/3 of it

then my laptop hd failed too

i learned real quick to back my shit up

5/30/2006 10:31:53 PM

quagmire02
All American
44225 Posts
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wd is probably the worst hd manufacturer, followed closely by maxtor

give me seagate or hitachi anyday

5/30/2006 10:34:41 PM

Str8BacardiL
************
41754 Posts
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half of the replacement drives you get from wd are broken out of the box

5/30/2006 10:35:35 PM

ncWOLFsu
Gottfather FTL
12586 Posts
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well i already ordered it

if it sucks i'll go with something else next time

5/31/2006 2:26:25 AM

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