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 Message Boards » » BFG Lifetime Warranty Page [1]  
Grandmaster
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Quote :
" Was not modified or damaged by overclocking, tampering, user error, accident, disaster, abuse, misuse, power supply, power application, alteration, repair, modification, a fix or replacement by someone other than BFG Technologies."



Has anyone RMA'd their 6800GT OC ? I may or may not have overclocked it a bit past the factory OC.

[Edited on December 3, 2005 at 12:20 PM. Reason : .]

12/3/2005 12:19:46 PM

Excoriator
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12/3/2005 1:29:07 PM

darkone
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They can't prove that you overclocked it. Anyway, their customer service is great. I wouldn't think that you would have a problem. The only what that you'll have a problem is if you physically modified something on the card. There are so many safeguards on modern cards that overclocking can't really damage them without modifications to the cooling of the card.

12/3/2005 1:56:47 PM

Grandmaster
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I do believe it was driver corruption.


installed new forceware and haven't had a problem. But it's good to know they will still RMA it if I ever need to. I do not have the receipt but I have the UPC that came one the box. In fact I have the whole box. Is this enough?

[Edited on December 4, 2005 at 10:16 AM. Reason : asdf]

12/4/2005 10:15:49 AM

Axelay
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I have indeed RMA'ed my BFG 6800GT, and they have earned a lifetime customer because of it. I couldn't believe how helpful they were. I got one of the very first 6800 GT's here in NC (which cost me almost $500 when it first hit the shelves), and it worked flawlessly for over 9 months, if memory serves. One day it just spontaneously gave up the ghost and wouldn't run in my other computer either. I did all of the usual diagnostics and concluded that it was the card which had a problem and not my PC. I was smart enough to have saved the box, receipt, and every other piece of paperwork which came with it because I figured I might need it someday if this should happen. All they asked me for was my diagnostic procedure, serial number of the card, and name and address. They even rushed me a replacement the NEXT DAY (but you have to let them put a hold on your credit card for them to do this). I sent them the bad card and our business was concluded, easy as eatin' pancakes. I will never again buy any other brand of card thanks to this exceptional customer service.

12/4/2005 6:08:23 PM

Grandmaster
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yeah BFG has always earned high marks from every review I read.

thanks for the input

12/5/2005 2:15:47 PM

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